Terms of Service — Oasis Prime Media

1. Agreement

These terms apply to services provided by Oasis Prime Media unless a signed statement of work says otherwise. Where the two conflict, the signed statement of work wins.

2. Scope and changes

Every engagement starts with a written scope listing deliverables, timeline and price. Changes are quoted before work begins on them — you will never receive an invoice for something you did not approve in writing.

3. Payment

Projects are invoiced 50% at kick-off and 50% at handover. Retainers are invoiced monthly in advance. Invoices are due within 14 days. Late payment beyond 30 days pauses active work until settled.

4. Ownership and licensing

On final payment, all deliverables produced for you — code, design source files, copy and documentation — transfer to you outright. Third-party assets (fonts, stock, plugins) remain under their own licences, which we list at handover. We retain the right to display the work in our portfolio unless you ask us not to.

5. Client responsibilities

Timely feedback, access to the systems we need and a named decision-maker. Delays in these areas move the delivery date by the same amount of time.

6. Results

We forecast honestly and report transparently, but marketing outcomes depend on factors outside our control: market conditions, product, pricing and platform behaviour. We do not guarantee specific rankings, revenue or follower counts, and we will always tell you when a target looks unrealistic.

7. Confidentiality

Both sides keep commercial information confidential during the engagement and for three years after it ends. We will sign your NDA if you have one.

8. Termination

Retainers can be ended with 30 days written notice after the minimum term. Projects can be stopped at any time; you pay for work completed to that point and receive everything produced so far.

9. Liability

Our total liability under any engagement is limited to the fees paid in the preceding three months. Neither party is liable for indirect or consequential loss.

10. Governing law

These terms are governed by the laws of the State of North Carolina, USA.